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Privacy Policy

Last updated: April 2026

1. Controller

Avamundo, Patrick Kieber, Heiligwies 6, 9486 Schaanwald, Liechtenstein
Email: legal@avamundo.com

2. Data We Collect

Account registration

When you create an account we collect your email address and a hashed password. Optionally you may provide a first and last name. The legal basis is the performance of a contract (Art. 6 para. 1 lit. b GDPR).

Authentication tokens

After login we issue short-lived JWT access tokens and a refresh token, stored in your browser's localStorage. These are used solely to authenticate subsequent requests and are never shared with third parties.

Trip planner

When you create a trip plan we store your preferences (duration, difficulty, interests, region, start date) and the resulting plan. The plan is put together by our own software from our guides; no external AI provider is involved. This data is linked to your account and visible only to you. You can delete individual trips at any time from your account page, or delete all data by deleting your account. For quality checks we keep an anonymised sample of trip requests (the preferences above, start date at month level, without account data) for at most six months.

Guide downloads

We log which guides you download and when, to enforce monthly download quotas. This data is linked to your account.

AI services

We use AI service providers based in the EU to generate and translate content, answer chat questions and assess route suggestions. We send them only what the task needs, never your name, email address or account data. We store only how many questions you have asked (for the question limit); chat questions themselves are not stored. Legal basis: contract performance (Art. 6(1)(b) GDPR).

Payments

Pass purchases are handled entirely by our payment service provider. We do not store your card number, CVV, or full payment details. The provider shares only the pass type and payment status with us.

Newsletter waitlist

If you joined our earlier waitlist, we stored only your email address. Waitlist addresses are not linked to user accounts. You may remove yourself via the unsubscribe page.

Server logs

Our hosting provider automatically records standard access logs (IP address, browser type, pages visited, date/time). These logs are retained for a maximum of 7 days for security purposes and are not linked to your identity.

3. Infrastructure & Data Processors

We use service providers in the following categories; they process data only on our behalf:

  • Hosting — our servers in Germany (EU).
  • AI services — chat, content and route suggestions (EU).
  • E-mail — sending and hosting our e-mail (EU and Switzerland).
  • Payments — card payments (EU and USA).
  • Weather data — receives only geographic coordinates, no personal data.

Transfers to the USA are based on EU Standard Contractual Clauses (Art. 46(2)(c) GDPR). Switzerland has an EU adequacy decision. On request we tell you which providers process your data (see section 5).

We do not use advertising networks, social media tracking pixels, or Google Analytics.

4. Data Retention

  • Account data — retained until you delete your account.
  • Trip itineraries — retained until you delete the trip or your account.
  • Download logs — retained for 12 months for quota enforcement, then deleted.
  • Payment records — retained for 10 years as required by Liechtenstein and EU financial law.
  • Waitlist emails — retained until unsubscribed; deletion on request.
  • Server logs — 7-day rolling retention.

5. Your Rights

Under GDPR (applicable in Liechtenstein as an EEA member state), you have the right to:

  • Access — download all data we hold via Account → Export my data
  • Rectification — update your name and email in account settings
  • Erasure — delete your account and all data via Account → Delete Account
  • Portability — download all data we hold via Account → Export my data
  • Object — to processing based on legitimate interests at any time (Art. 21 GDPR); contact us to exercise this right
  • Unsubscribe — from the waitlist via unsubscribe page
  • Lodge a complaint — with the Liechtenstein Datenschutzstelle (DSS) at datenschutzstelle.li or your local supervisory authority

For requests that cannot be fulfilled self-service, contact legal@avamundo.com. We respond within 30 days.

6. Cookies & Local Storage

AlpineSpot does not use tracking or advertising cookies. We use browser localStorage for:

  • Authentication tokens (JWT access & refresh tokens)
  • Your saved article bookmarks
  • Your language preference

This data is stored only on your device and is never transmitted to analytics services.

7. Security

All data is transmitted over HTTPS (TLS 1.2+). Passwords are hashed using Django's PBKDF2-SHA256 algorithm. JWT tokens are short-lived (access: 15 minutes; refresh: 7 days). The backend runs on an isolated server in Germany with no public SSH access.

8. Changes to This Policy

We may update this policy as the service evolves. We will note the date of the last update at the top of this page. Continued use of the service after a material change constitutes acceptance of the updated policy.

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